You may have heard the term out-of-the-box (OOTB) thrown around when describing Salesforce. After all, Salesforce provides a savvy user interface, industry-specific products, plenty of online support and thorough training and certification resources.
Today is the day that the Winter 20’ release goes global. We’ve scratched the surface with this article highlighting some new and improved features that enhance the way you use Salesforce. We dug through the Winter release notes and unearthed some pretty cool adds. Features like recycling bin access, mobile app launcher and enhanced Einstein Technology just scratches the surface of what Salesforce is doing to work for YOU. Check out some of the Winter 20’ release notes highlights below. If you want the in-depth overview check it out here.